Change your focus: The focus is not the sale, but instead to reach 1000 hang-ups. By then, you will be acclimated and trained, and your pitch sharpened and refined. Do not confound this focus with forcing, encouraging, or leading a hang-up. You must be audacious and tenacious in your pitching and rebutting. The prospect is to hang up of their own volition as you relentlessly rebut and close."May I speak to the owner."
"Who's calling?"
"This is Robert Roberts."
"What is this regarding?"
"An important business matter."
"Sir, can you tell me what this is regarding?"
"I'm sorry, this is a private business matter. Just tell him Rob Roberts is on the phone. Thank you."
Wouldn't using my mobile phone be adequate for now? I can pretty much answer it whenever I want to. Even at work. When business picks up I can get a virtual recep then, no?guru1000 said:Excellent! You are in an untapped market: Business growth should be explosive.
ASAP:
1. Secure a virtual receptionist (VR).
2. Request a toll-free number from the VR servicer.
3. Print business cards (BCs) at the local print shop. Ensure the BCs include:
• Company name
• Your name
• Title; e.g. President
• Company address (Your home address: if renting, don’t use “Apt.”; instead use “Ste.”)
• Toll-free number provided by VR servicer
• Company logo (Have the print shop create one)
4. Request 20 BCs for your appointments, as your order may not be ready for 1-2 weeks.
Post your log when you are done today.
Tomorrow, I’ll have time to brainstorm ideas with you for Stage 1B.
Homework for Stage 1B: We need concrete examples for your in-person appointments. Identify three disparate companies in the UK or your vicinity, along with their history, which bankrupted or became insolvent as a result of ineffective marketing or marketing language.
1. Start-up;:-) said:Wouldn't using my mobile phone be adequate for now? I can pretty much answer it whenever I want to. Even at work. When business picks up I can get a virtual recep then, no?
Also should I put my email address on the BC? It's a hotmail account.
Definitely.:-) said:Also I am investigating various copywriter courses to take. Would you recommend this?
Ok. Fair enough. The site you suggested is an American site and had no option for UK users that I could see. This is a company I spoke to earlier today and they are also offering a months free trial and then £25 per month thereafter. An extra £7 per month for a toll free 0800 number. What do you think? http://www.virtualreceptionist.co.uk/guru1000 said:1. Start-up;
2. No prior business experience;
3. No office line; and
4. No company e-mail (e.g., Smile@smilecopywriting.com).
We cannot satisfy 1 and 2, but can placate 3 and 4. When I am approached by salesmen, I discard business cards without office lines. Business owners want to feel safe; and handling “important business matters” strictly on a cell phone creates no comfort.
Try this site: http://www.evoice.com/plans-pricing. Thirty-day free trial, thereafter 12.99/mo. If you don’t like the service, cancel before the 30 days.
• Do not publicize a Hotmail address; better to have no e-mail on your business card (BC). Again, comfort. You are a marketing professional asking prospects to entrust you with their marketing literature (including BCs) to increase company revenue, yet you want to publicize no office line and a Hotmail address on your BC?
Be professional:
1. Office line;
2. Company e-mail address, as soon as you are subsidized; and
3. Suit and tie for in-person appointments.
Definitely.
Your Closes
Closed two your first day; great job soldier! I had anticipated your first close after several weeks of tenacious pitching. You are in a great market; take advantage of it. I already notice a material change in your demeanor/thinking, as if you just stepped off a war field, with hands covered in blood. Keep this mindset!
After how many rebuttals, did the two prospects accede? Did you confirm a definite time, and were you clear that you will show up at their place of business at the specified time?
I would normally tell you to confirm appointments, but for these two, just appear at the place of business at the agreed-upon time.
If quite a distance, confirm.:-) said:Are you sure I shouldn't call to confirm? although both in the same town they're quite a distance from me. The equivalent of me being based in the northern suburbs of New York to go visit East Side New York and Manhatten respectively.
If the prospect cancels and wishes not to reschedule, revert back to the rebuttals and re-pitch."Just a quick call to confirm our appointment today at 1 p.m."
"OK, super! See you then!"
"I'm sorry you have to cancel. What day and time would you like to reschedule the appointment for?"
Eliminate promises, guarantees, or warranties from your vocabulary, thoughts, and intentions. Once you project specious ideas or ideas with specious intent, you will be walking a precarious path. Read my sig. Material difference between “you will” and “you can.” One is a guarantee and the other is an earnest belief, assuming you believe in your abilities. This may seem like semantics, but I assure you, experientially, it is inexplicable and imperative for your long-term success.:-) said:I am also concerned that I talked a good game as per the script but that I will be turning up to these businesses with no prior business experience, no business cards, website or portfolio to show. Won't that look a little odd considering all the promises I made about increasing their revenue by £500,000?
What makes you say this?guru1000 said:You have no competitors!
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Great; you have identified a fallacy. See how it can be put-offish or deter the audience.:-) said:What makes you say this?
What to Identify in the Perusal of Prospects' Company LiteratureHi, Pete; nice to meet you <shake hands>. Is there a quiet place we can sit down where I can examine your company literature? Also please provide me with all company literature; that is, website, technical manuals, scripts, press releases, catalogs, billboards, brochures, postcards, sales letters, and other marketing communications.
I would add to this list:guru1000 said:In screen playwriting or other education, did you:
• Learn what’s most effective in capturing the attention of the audience?
• Learn plots, themes, and language to direct toward or stay away from?
• Learn how to stir and thicken the plot to effect magnetic anticipation?
• Learn rhetoric; e.g., Aristotle's appeals: ethos, pathos, logos, inductive and deductive reasoning?
• Learn how to avoid logical fallacies for stronger argumentation?
• Learn how to anticipate and address counter-arguments?
• Learn how to write clearly and effectively?
• Cultivate the use of expository writing including research papers, analytical essays, problem-solution writing, and firsthand accounts?
And so on. Ensure you include 10+ items in your menu, which you will write down in checklist form on the right-hand side of a piece of paper. On the left-hand side, write and underline in big letters something like “Mandatory Language Prerequisites to Increase Revenue.” (Feel free to alter; again, this is a work-in-process)Pete, in 2006, ABC corporation bankrupted as a result of ineffective marketing and company literature. The dismal truth is this could have been easily avoided! <Concrete followed by abstract>
The power of language is rooted in rhetoric, which is the art of discourse; an art that aims to improve the capability of writers or speakers to inform, persuade, or motivate particular audiences in specific situations.
Aristotle extended the definition of rhetoric, calling it “the ability to identify the appropriate means of persuasion in a given situation, thereby making rhetoric applicable to all fields, not just politics!” <Concrete>
I have a Master’s degree in ... I have assimilated a menu of 10 specific items which can improve your marketing language, and thus efficiency, not only to increase gross revenue significantly, but more importantly, avoid the unfortunate fate of ABC corporation: (Concrete followed by abstract)
1. Fallacies.
2. Abstract language supported by concrete facts.
3. Succinct, explicit language. (Headers, bullets, list, etc.)
4. Tend to the audience.
5. Specificity; avoid generalizations.
6. USP
...
Put an “X” mark to the left of each item that requires work, and a check mark if the item meets “Mandatory Language” protocol.Pete, let’s begin with “Fallacies.” I noticed on your website, you wrote … This is known as a fallacy because … We can improve this language by ….
Next, “Abstract language supported by concrete facts …” This is important because … We can improve this language by …
<Silence> Do not speak after you close. Look him/her in the eye, and wait for a response.My normal retainer fee ranges from $2,000 - $5,000. I am running a promotional campaign for the next 60 days, at a discounted retainer of $999, provided that once you see that my revisions exceed your expectations, you send me referrals.
One question. Considering any businessperson worth their salt is going to ask me what I've done previously and to see my portfolio, how do I justify my 'normal retainer fee' of £2,000-£5,000 when I don't have a portfolio or previous business copywriting experience?guru1000 said:My normal retainer fee ranges from $2,000 - $5,000. I am running a promotional campaign for the next 60 days, at a discounted retainer of $999, provided that once you see that my revisions exceed your expectations, you send me referrals.
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