CanuckinSK
Don Juan
Ok, this is probably a small, petty complaint, but here it is. Every month I pay my phone bill, I always get the same clerk. The first time I saw her, I tried being cordial (not flirty though), but she was very cool and unfriendly.
She seems very inept at her job, at least where I'm concerned. She couldn't find my account, even with my name and phone # (I didn't have my bill with me the first time; another time another clerk found it in three seconds). After about 10 minutes of watching her go through every name in their database, I said not a problem, don't worry about it, I would just come back later with the bill. She just spins on her heel and walks away from the counter, no apology, no eye contact, no nothing.
Every time I've gone in since, I get the same treatment; she won't make any eye contact, won't greet me, won't say a word to me, just puts the payment through and walks away. She IS friendly with other people though, I've watched it.
I actually get this quite a lot from clerks (women, of course), I always end up thinking WTF is up with that behaviour? What did I do wrong? I was polite.
I'm really tempted to complain to the manager about this one though. I worked in customer service when I younger, and I always greeted the customer with a 'hello' or 'thanks' after the transaction. Would I look like a total wuss for complaining?
She seems very inept at her job, at least where I'm concerned. She couldn't find my account, even with my name and phone # (I didn't have my bill with me the first time; another time another clerk found it in three seconds). After about 10 minutes of watching her go through every name in their database, I said not a problem, don't worry about it, I would just come back later with the bill. She just spins on her heel and walks away from the counter, no apology, no eye contact, no nothing.
Every time I've gone in since, I get the same treatment; she won't make any eye contact, won't greet me, won't say a word to me, just puts the payment through and walks away. She IS friendly with other people though, I've watched it.
I actually get this quite a lot from clerks (women, of course), I always end up thinking WTF is up with that behaviour? What did I do wrong? I was polite.
I'm really tempted to complain to the manager about this one though. I worked in customer service when I younger, and I always greeted the customer with a 'hello' or 'thanks' after the transaction. Would I look like a total wuss for complaining?