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TyTe`EyEs

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Ever since I moved into my new apartment and got my internet hooked up I've been experiencing slow download/upload speeds. My browsing speed is also noticeably slower. I called the idiots at comcast and waited for a week for one of there "specialists" to come out and have a look. The guy changed the amount of disk space used for temporary internet files and for the rest of the day I had fast down/up speeds as well as browsing speeds. Today, my connection is back to the same ****tyness. I was told that it wasn't my connection, but I didn't experience this problem at my old residence. Just wondering if anybody on here can help me out. Comcast is horrible and I don't want to wait another fvcking week for someone to come out. Any advice is appreciated.
 

ChapStick

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I have Comcast cable.. I get around 16,000 kbps down on speed tests online..

Did you make any changes to your router? Are you going through a router?
 

TyTe`EyEs

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I'm averaging 500 kbps right now. I had a router at my last place due to having roommates, but I don't use it anymore.
 

ChapStick

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The only think I'd see wrong is something with your ISP, because the only obvious change is your location.
 

ViciousDADogg

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When you call them tell them about your speed tests and that you want it faster..

Those speeds could be due to poor cabling where you live.

It hardly ever due to distance from main office. That's how DSL would suck, but not cable.

Tell them you think something is wrong with cabling because of your speeds.
 

KarmaSutra

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Here's the skinny:

DSL speed is based on the amount of loop length you're at from the closest DSLAM ( Digital Subscriber Line Access Multiplexor ). Ma Bell will tell you that DSL is dedicated (you get the same amount of speed no matter what time of the day). This is a lie. If you're put on a remote DSLAM you're fvcked no matter what because the max dl you'll get is 249K! This means you're too far to be wired in so they hook up a split to your nid with your neighbors and you all share the line. It's vastly cheaper than the phone companies laying down miles of fibreline. The best thing to do if you have DSL is to call your phone company and tell them you have an alarm system hard wired into your line and you already have it filtered but you'd like it if they could send a tech out and do a NID split. A NID split is when you run a direct line from the phone box on the outside of your house (NID) straight to the phone jack where the modem is bypassing all of the internal wiring.

Cable, if speed is what you're after, is the way to go. Although the drawback is everyone in the neighborhood shres the same tap. It's like this: Say at 0300 when the rest of the normal fvcks are dreaming you're up playing WoW and dl the latest Jenna Haze flick, your speeds will be through the roof because hardly anyone else is using bandwidth from the tap. However, at 0800 when everyone else is up and showered,shampooed and ready to battle thier workday they're up checking email before they head out, EVERYONE, is sucking bandwidth so you each have to divvy it up making everyone crawl online.

I know all of this because I was a project Manager for AOL Broadband for 3
years.

To answer your question youngblood, if the tech did a disk cleanup on your machine and you're speed went higher it's bullsh!t. Your pc was faster but it did nothing for your speed. You should get a maintenance program for your pc and schedule regular cleanings. I suggest System Mechanic 6 Professional. I can guarantee the MTU and Time to live windows on your machine are not adjusted and windows may very well be bottlenecking bandwidth. You can search various forums for XP hacks to change both. Another problem is firewall and some spyware killers also hinder bandwidth because they're constantly running in your system. Call ComCast and have them run a speedtest with you online simultaneously with you on the phone. You can ping it through the network routers and see how many hops you've missed and also how many packets failed along the route.

Hope this helps buddy.
 

ViciousDADogg

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I've switched from bellsouth to earthlink DSL and voip phone. With earthlink, and they still have to install that, I get 8 megs down and 1 meg up. That's vastly faster than what cable can offer.

I have a question though. I can protect my phone against power outages with a dedicated ups that can run it for weeks in case of hurricanes. But what if the internet on ISP side takes a dump? No phone service?


I agree that DSL is much better for broadband. Not to mention cheaper when you doing DSL and voip phone. Though, cable is a lot of fun, it used to be that you'd have windows networking and you had access to your neighbor's machines.


Some of the equipement comcast uses simply sux. I done an installation for folks that wanted to laptops connected via wireless router. I stick cable into laptop it gets ip, I stick it into router and nothing happens. It keeps trying and trying. I spend a lot of time trying to figure it out. Finally call to tech support did it. I had to reset the modem, and then reset the router. Trully stupid.
 

navyseal2101

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I have FiOS I get 5MBs/2MBs and it is the fastest connection of anybody I know, even those who have like comcast 16/2 i'm faster. Fiber Optics is the way to go.
 

TyTe`EyEs

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You're right on the money, KarmaSutra. After about 12:00 A.M. I get anywhere from 8000 to 18000 kbps. I'm paying to get that type of service all of the time, not just after midnight...

Fvck you Comcast!
 
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